FAQs

FREQUENTLY ASKED QUESTIONS

ARE YOUR PRODUCTS OFFICIALLY LICENSED?

No. Rivalry Sports is an independent sportswear brand inspired by sports culture, rivalry traditions, and fan expression.

HOW DO THE SHIRTS FIT?

Our tees feature a relaxed unisex fit.

For a more oversized streetwear look, we recommend sizing up.

Please review the size guide before ordering.

HOW LONG DOES SHIPPING TAKE?

Orders are typically processed within 2–5 business days and shipped within 3–7 business days afterward.

Tracking information is emailed once your order ships.

ARE THE DESIGNS LIMITED?

Some rivalry designs may be limited seasonal releases tied to specific matchups, rivalry weeks, or sports seasons.

WILL THE PRINT CRACK OR FADE?

Our apparel is printed using high-quality production methods designed for long-lasting wear.

For best results:

  • wash cold

  • turn garment inside out

  • avoid high heat drying

DO YOU RESTOCK SOLD OUT DESIGNS?

Some designs may return while others remain limited drops.

Follow Rivalry Sports on social media for restock announcements and new releases.

CAN I TRACK MY ORDER?

Yes. Once your order ships, you’ll automatically receive a tracking email.

WHAT IF MY ITEM ARRIVES DAMAGED?

Contact us within 7 days of delivery with photos and your order number and we’ll make it right.

WHY RIVALRY SPORTS?

Because fandom was never meant to be filtered.

Rivalry Sports exists for the fans who live for hate week, rivalry Saturdays, tailgates, and unfiltered sports culture.

This isn’t corporate sideline merch.

This is rivalry culture.

SHIPPING POLICY

FREE SHIPPING ON ALL ORDERS

Rivalry Sports proudly offers FREE standard shipping on all orders.

No minimums. No hidden fees.

SHIPPING & PROCESSING

Every Rivalry Sports item is made to order specifically for you once your purchase is placed.

This allows us to create unique rivalry apparel without mass production while maintaining quality and detail in every design.

Processing Time

Orders are typically processed within:

  • 2–5 business days

During rivalry season, holidays, and major drops, processing times may increase slightly due to demand.

Shipping Time

Estimated shipping times:

  • United States: 3–7 business days after processing

Shipping timelines may vary depending on carrier delays, weather, or seasonal demand.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can follow your package every step of the way.

Incorrect Addresses

Please double-check your shipping information before placing your order.

Rivalry Sports is not responsible for orders shipped to incorrectly entered addresses.

Lost or Stolen Packages

If your package is marked as delivered but cannot be located, please contact the shipping carrier first.

If you still need assistance, contact us and we’ll do our best to help.

International Shipping

International shipping availability may vary depending on location.

Customers are responsible for any customs fees, duties, or taxes required by their country.

RETURNS & EXCHANGES

RETURN POLICY

Because all Rivalry Sports products are made to order, we currently do not accept returns or exchanges for:

  • incorrect sizing selections

  • buyer’s remorse

  • accidental orders

Please review sizing carefully before purchasing.

DAMAGED OR INCORRECT ITEMS

If your order arrives:

  • damaged

  • defective

  • or incorrect

please contact us within 7 days of delivery with:

  • your order number

  • photos of the issue

  • a brief explanation

We’ll work quickly to make it right.

EXCHANGES

At this time, we do not offer traditional size exchanges due to the made-to-order nature of our products.

We strongly recommend reviewing the size guide before ordering.

CANCELLATIONS

Orders may only be canceled within a short window after purchase before production begins.

Once production starts, orders cannot be canceled.

CONTACT

For all support inquiries, please contact:
info@shopyrivalry.com